Versions / Builds AffectedLanGuard - all versions
Problem SummaryThe following patches are listed as installed on the target computers but is listed as missing in the console. Deploying the patch results in a failure:
TT / JIRAID1661
How to IdentifyOne or more of the following patches are listed in the Control Panel > Software > View installed updates of the target machines as installed:
Scans still detect the patch as missing.
If the customer deploys the patch, the deployment fails (because the patch is already installed - but there is no information that this is the reason).
If the customer tries to "ignore" the patch , the next scan still lists it as missing.
Workaround / Fix DetailsThis issue has been fixed via changes to the patch management database via Program Updates.
Required Actions1. Verify the conditions specified in the "How to identify" section exist
2. Make sure the customer has the latest program updates.