Overview
The remediation in GFI LanGuard fails and displays the following error under the Remediation window: None of the needed patches could be downloaded.
This article analyzes why this error occurs and provides a solution to verify the proxy settings for GFI LanGuard.
Root Cause
GFI LanGuard is unable to download the required patches for the client computers with the current proxy settings. The remediation process cannot continue until the patches are downloaded.
Process
- Open the GFI LanGuard console.
- Go to Configuration > Program Updates > Common Tasks: > Edit proxy settings.
- Uncheck Override automatic proxy detection or select Connect directly to the internet.
- Click on Apply and then click OK.
Note: If overriding the proxy settings does not restore the functionality to download the patches, review this linked article to perform a more extensive investigation: Third-Party Patches Fail to Download