Overview

GFI LanGuard agent deployment fails and the LanGuard console Agent management window shows the error 'The agent failed to install.'.

The deployment log lanss_vXXX_patchdeployment.csv for the same time frame has Error 1130: Not enough server storage is available to process this command message(s).

Prerequisites

An account with local Administrator privileges.

Diagnosis

To verify the issue open the deployment log lanss_vXXX_patchdeployment.csv, by default located at C:\Program Data\GFI\LanGuard 12\Debuglogs folder, and search for the Error 1130 or Not enough server storage is available to process this command messages, for example:

\\w.x.y.z\C$\WINDOWS\Patches" "warning","DeploymentEngine","Failed to create folder Error 1130: Not enough server storage is available to process this command"

Solution

As a part of the Agent Deployment process, GFI LanGuard tries to copy files for deployment to the target computer to the following location: \\<ComputerName>\C$\WINDOWS\Patches. The 1130 error for the shared folder operations may occur if the IRP Stack Size on the server is set too low.

You can fix the root cause by increasing the value of the IRPStackSize registry entry:

1. Open the Registry Editor by pressing Windows logo key + R at the same time, typing regedit in the Run box, and then clicking OK.
2. Increase the value of registry key IRPStackSize which is explained in the IRPStackSize Microsoft article.
3. Try the deployment one more time. If you still get the error, increase the value of IRPStackSize even more.
4. If the error still persists, certain 3rd party products can cause this connection to fail. Check the Windows Event logs both on the server and target the computer side for the relevant errors and security events, and add the exclusion to the 3rd party product configuration.

Testing

Open the LanGuard console, go to Dashboard > Overview, right-click on the target computer and choose Deploy Agent. Verify the results in the Configuration > Agent Management window.