Overview

As the license term approaches the expiration date, you start receiving messages that the Subscription Expires and that on expiry, the entire product functionality will be disabled.

This article explains the impact of Subscription expiration on the product functionality, describes the details of the licensing/subscription grace period for the GFI LanGuard, and how to renew the subscription and enter the new license key.

Diagnosis

The approaching license term expiration date is why such automatic reminders of the date of the license expiration. You will get them starting thirty (30) days before and until the day of expiration. This messaging is intended to spur you to complete your renewals so that your product licenses do not lapse and result in lost functionality.

Solution

The GFI LanGuard licensing model is subscription-based. If you have not completed the renewal of the software license before the existing license expiration, the company provides a “grace period” during which the GFI LanGuard will continue to function after the expiration of the license/subscription.

The "grace period" provides an extended time to complete license/subscription renewals without immediate penalty (e.g., license termination). The current GFI LanGuard grace period policy is the following:

• Versions 11.4/12 will enter into a 10-day grace period when the product subscription key expires.
• The software will retain full product functionality for ten (10) days.
• Once the 10-day grace period elapses, the product will be shut down, and devices will not be scanned, or no remediation is done.
• The product will not start if no active license is provided.

To renew the subscription, please contact your reseller or choose one among the GFI Authorized GFI Resellers. Once the subscription is renewed, apply the new Licensing key from the LanGuard console by opening Configuration -> General -> Licensing and clicking on Enter new license key...

You can check your license keys in the GFI Accounts Portal.