Overview

You have a problem with the operationsprofiles.mdb file growing abnormally and LanGuard creating the copy of this file in the cache folder.

Solution

The operationsprofiles.mdb is a database containing all information and settings of the LanGuard scanning profiles and all vulnerability definitions. The abnormal growth and copying can be caused by database corruption, or even the LanGuard installation corruption.

First, try to identify and fix the corruption of the operationsprofiles.mdb database itself following the solution from the Why are All Scanning Profiles Missing Including the Default Profiles? article.

If the issue persists, you have to reinstall the LanGuard server completely:

1. If you need to keep the current configurations, export them.
2. Write down your license and database details.
3. Uninstall LanGuard via the Windows Control Panel and restart the server.
4. Check whether the GFI LanGuard XX Attendant service was removed successfully. If it is still there, remove it manually via the Registry and restart the server.
5. Delete LanGuard folders, <system drive>:\ProgramData\GFI\ and
   • 64-bit: <system drive>:\Program Files (x86)\GFI\
   • 32-bit: <system drive>:\Program Files\GFI\
6. Disable antivirus and install LanGuard, strictly ensuring all the requirements and following the installation steps, including unblocking the installer.
7. If you exported the configurations, import them.

Testing

Monitor the file growth and caching for a day. If the issue persists, contact GFI LanGuard Support.