- Can't upgrade Windows version
- LanGuard shows the remediation as successful, however the version is not updated on the target machine
1. Update GFI LanGuard
2. Follow the suggested article
If the issue is still not resolved, continue below:
3. Temporarily disable GPO settings and try the remediation again.
External article: Working with Group Policy Objects using GPMC
Note that the installation could take a considerable amount of time, even more than one or two hours to complete on the target machine.
If it works, this would mean that a GPO setting is blocking the installation, and will have to be disabled.
Otherwise, continue below:
4. A Windows update component could be corrupted.
Use the article Fixing Corrupt Windows Update Components to troubleshoot. If corruption is found and resolved, retry the update.
5. Manual deployment.
As a workaround, you may manually install the update according to Deploying Custom Software on Remote Machines with the GFI LanGuard Server. Refer to this article as an example.
6. Provide troubleshooting logs.
If the above does not help, provide troubleshooting logs for further investigation: Providing Troubleshooter Logs from GFI LanGuard Agent (12 and Later).