Alexandros Kontolefas
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Activity overview
Latest activity by Alexandros Kontolefas-
Alexandros Kontolefas created an article,
Error: "The Microsoft Jet database engine cannot find the input table or query 'Updates'.
Overview You may be getting the error: "The Microsoft Jet database engine cannot find the input table or query 'Updates'. Make sure it exists and that its name is spelled correctly" when running a ...
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Alexandros Kontolefas created an article,
Scan produces credential errors, but the credentials used are correct
Overview You may notice that scans are failing on one or more machines. Error messages may refer to the credentials used, even if you are using the correct credentials. A few examples include: Acc...
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Alexandros Kontolefas created an article,
.NET patches failing to install
Overview You may notice that certain .NET Core patches are failing to install. Solution It is possible that a later .NET Core patch is already installed, and this is causing the installation of pre...
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Alexandros Kontolefas created an article,
Full Scan not detecting latest software updates
Overview You may notice that LanGuard is not performing Auto-remediation of certain software products (e.g. Firefox). You may also notice that the latest updates are not detected when scanning usin...
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Alexandros Kontolefas created an article,
Troubleshooting article: Machines displayed in LanGuard Console are not visible in CMS
Overview You may notice that CMS is displaying results that differ from the ones in the LanGuard console, i.e. there are machines in the console that are not visible in CMS. In the LanGuard Console...
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Alexandros Kontolefas created an article,
Most Vulnerable Computers information missing from the Network Security Overview report
Overview You may notice that, when running the Network Security Overview report, there is no information displayed regarding the Most Vulnerable Computers. Information This is a known issue, that i...
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Alexandros Kontolefas created an article,
LanGuard does not detect individual Microsoft Office components
Overview You may be wondering why LanGuard does not detect individual Microsoft Office components (i.e. Outlook) Instead, LanGuard is detecting the whole of Microsoft Office as one entity. Soluti...
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Alexandros Kontolefas created an article,
Software supported and detected by LanGuard
Overview You may wish to know what third-party software is detected by LanGuard, or if a specific software you want to detect and update throughout the company is supported. Information You can fin...
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Alexandros Kontolefas created an article,
LanGuard installer is a numbered file
Overview You may be trying to install GFI LanGuard, but the installer is a numbered file (e.g. the file extension is ".1638831582"). Solution Please follow the steps below to resolve this: Delete ...
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Alexandros Kontolefas created an article,
Preventing the Windows 11 upgrade by LanGuard
Overview You can't see the Windows 11 upgrade in the Remediation center, but LanGuard is still attempting to install Windows 11. You want to ensure that LanGuard does not install Windows 11 on any ...