Articles

Program Update configuration Patch Repository cleanup Patch Repository moving Installing updates manually Patches auto-download issues

• Why the LanGuard Server is Not Receiving Current Product and Definition Updates?

  Overview GFI LanGuard older versions are not downloading the latest product and definition updates, producing Program Update failures Error downloading file. Incomplete transfer. or unexpected errors ...

• Updating LanGuard Server Manually When Unable to Get Current Updates or Agents Do Not Pull Latest Definitions from Server

  Overview You noticed that the LanGuard server fails to automatically get current updates, download the latest product files and vulnerability definitions. This leads to agent updates failing, missing ...

• Resolving the Error: '....Failed to validate integrity of the file' While Running the Update

  Overview When performing a LanGuard update the new definitions and packages are downloaded but then the error is displayed and package installation cannot complete: Error downloading File. Failed to v...

• History Not Displaying for LanGuard Program Updates Activity

  Overview  When opening the Program Updates Activity under the Activity Monitor tab, the update history shows blank. The updatehistory.xml file located at C:\ProgramData\GFI\LanGuard 11\Update\ has no ...

• Updating LanGuard and Patching Computers in a Secure Network That Doesn't Have Internet

  Overview You have a highly-secure environment and need to update the GFI LanGuard instance and require patches downloading from the network without internet access.   Solution When GFI LanGuard is ins...

• Configuring GFI LanGuard to Download Program Updates from an Alternative Location

  Overview This article guides you on how to configure GFI LanGuard to check for Program Updates from an alternative location.   Solution The fact that LanGuard can be configured to check for the update...

• Error: 'Unable to install updates' While Running Program Updates

  Overview While checking for Program Updates, the updates are downloaded successfully; however, the following error displays during the installation process. Unable to install updates. This error is us...

• Why are Program Updates Failing with an Error: 'Update index file was not found or is not valid'?

  Overview No new patches and definitions are downloaded. When running Program Update from the console the following error is displayed:  'Failed while checking for available updates. Update index file ...

• Error: 'Error While Reading Remote File' When Downloading Wsusscn2.Cab

  Overview The below error message is displayed when downloading the wsusscn2 from Program Updates. Error while reading remote file   Root Cause The downloading process takes more than 2 minutes, thus e...

• Configuring Program Updates

  Overview This article provides instructions on how you can change the Program Updates settings to match your environment to ensure that LanGuard has all of the latest vulnerability definitions, progra...