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Popular in GFI LanGuard - WAN Agent

  1. WAN Agent Not Appearing in GFI LanGuard Dashboard

  2. How to Request WAN Agent Tenant Access in GFI LanGuard

Popular in GFI LanGuard - Accounts Portal

  1. Cannot Reset Your Password for the GFI Accounts Portal When Using the Reset Password Link

  2. Editing a User in the GFI Accounts Portal

  3. Change Primary User or Account Details Account In the GFI Accounts Portal

  4. Removing a User in the GFI Accounts Portal

  5. How to Remove Group Membership From a User

  • Articles

    Activity Monitoring questions

Popular in GFI LanGuard - Activity Monitor and Utilities

  1. Why is the Whois tool not able to gather any information?

  2. Monitoring LanGuard Operations with the Activity Monitor

  3. Using LanGuard Utilities

  4. Monitoring Remediation Operations

  5. Using Impex Command Line Tool to Import and Export Scanning Profiles and Vulnerabilities Settings

  • Articles

    License general questions and troubleshooting

Popular in GFI LanGuard - Licensing

  1. GFI Partner Not For Resale (NFR) Subscription Information

  2. How do I apply / sync the new license key in the current LanGuard installation?

  3. Why does the LanGuard server say that License Expired even though Renewal was Purchased?

  4. Why am I Getting 'Computer is Not Licensed' Error when Scanning?

  5. Where can I find my license key and see license details and usage?

  • Articles

    Basic Information Release Notes FAQs Feature requests

Popular in GFI LanGuard - General Information

  1. Why does Windows update list patches that are not in GFI LanGuard?

  2. Understanding Device Text Formatting in GFI LanGuard

  3. Windows 11 versions not being detected for updates by LanGuard

  4. GFI LanGuard 12.11 release notes

  5. Managing Credential Storage and Security in GFI LanGuard

  • Articles

    Manual/Interactive scanning Scan results questions Scheduled network audit scans Scheduled scan settings Console scannin

Popular in GFI LanGuard - Console Scanning

  1. Security Applications Supported by GFI LanGuard

  2. WMI Server: Access is Denied - DCOM hardening

  3. Does GFI LanGuard flag EOL vulnerabilities?

  4. Error: "The Microsoft Jet database engine cannot find the input table or query 'Updates'.

  5. LanGuard does not detect individual Microsoft Office components

Popular in GFI LanGuard - Support Portal

  1. Viewing Open Tickets in the GFI Support Portal

  2. How to use "Forgot my password" link in the GFI Support Portal

  3. Logging in to the GFI Support Portal

  4. Creating Account on GFI Support Portal

  5. Opening a New GFI LanGuard Support Ticket

  • Articles

    Remediation job failures Configuring Software Categories Automatic/Manual Remediation Custom Software Deployment Third-P

Popular in GFI LanGuard - Remediation

  1. Why is the “Cancel selected deployment” option grayed out?

  2. How to Resolve RDP Connection Issues in GFI LanGuard

  3. GFI LanGuard: Resolving Custom Remediation Failures Due to Cross-Domain Hostname Resolution

  4. Resolving Access Denied or Incorrect Username/Password Errors in Remediation Jobs

  5. GFI LanGuard and Windows 11 Feature Updates

  • Articles

    Credentials settings and issues Application Inventory and Auto-Uninstall Validation Notifications/alerting settings Syst

Popular in GFI LanGuard - Configuration and Database

  1. Where are patches downloaded by LanGuard stored and how much storage is needed?

  2. GFI LanGuard Requirements, Best Practices, and Configuration

  3. "ProcessDetail" table in the scan results database taking up too much space

  4. "An instance of GFI LanGuard is already running in another logon session!" when trying to open LanGuard

  5. Why is LanGuard not downloading KB890830 latest version?

  • Articles

    This section contains LanGuard's internal articles and training materials

Popular in GFI LanGuard - LanGuard Section

  1. Why is a patch marked as critical in GFI LanGuard but not on the manufacturer's site?

  2. Error: 'Expression Too Complex' When Running a Scan in the Scanner Activity Window

  3. Reports show "No records matching the current criteria were found!"

  4. HTTP error 500.19 with error code 0x800700c1 when synchronizing with Central Management Server

  5. How GFI LanGuard Determines Severity Levels

  • Articles

    Program Update configuration Patch Repository cleanup Patch Repository moving Installing updates manually Patches auto-d

Popular in GFI LanGuard - Program Update

  1. Resolving "A Connection with the Server Could Not Be Established" Error for wsusscn2.cab download in GFI LanGuard Program Updates

  2. Updating WSUSSCN2.CAB Download URL in GFI LanGuard

  3. Software supported and detected by LanGuard

  4. Stop LanGuard from pushing the latest updates in certain installed applications

  5. Using LanGuard to deploy VC Redist packages

  • Articles

    Agents System Requirements; Automated Agents Deployment; Manual Agents Deployment; Agent updates failing; Uninstalling A

Popular in GFI LanGuard - Agent Deployment and Updates

  1. Why does GFI LanGuard fail to install the agent on a remote computer?

  2. Resolving Missing mfc140u.dll Error in LanGuard Attendant Service (lnssatt.exe) Causing Error 1053

  3. Forcing an update for the patch definitions on the LanGuard server and connected Agents

  4. Why are scanning and agent deployment not working after moving LanGuard to different server?

  5. Is it possible to allow agents to update only when they are on a specific subnet?

  • Articles

    CMS installation issues CMS configuration questions CMS dashboard questions CMS synchronization issues

Popular in GFI LanGuard - Central Management Server (CMS)

  1. Error: 'You are unauthorized to access this area of GFI LanGuard Central Management Server.' While Accessing the Central Management Server Console

  2. Troubleshooting article: Machines displayed in LanGuard Console are not visible in CMS

  3. Why is the Central Management Server Application pool not running?

  4. Why do CMS Reports not reflect scan results?

  5. Why do I get vague error code 1603 when installing Central Management Server?

  • Articles

    Services crashing/stopping Communication server issues Apache vulnerabilities/upgrade questions Serverside high CPU usag

Popular in GFI LanGuard - Services and Components

  1. The patch repository is empty

  2. Is GFI LanGuard affected by the log4j vulnerability (CVE-2021-44228)?

  3. Is GFI LanGuard affected by the log4net.dll vulnerability (CVE-2018-1285)?

  4. Why is GFI LanGuard running very slow and becomes unresponsive?

  5. Why does GFI LanGuard 12 Attendant Service not start with the Error 1067?

  • Articles

    Agent scanning failures Agent scans scheduling Agent scans detection issues Running manual Agent scans

Popular in GFI LanGuard - Agent Scanning

  1. Troubleshooting article: Agents over the VPN are not scanning

  2. Using the "Refresh information now" option in the Dashboard

  3. Why are few agents not scanning according to the schedule?

  4. Why are some Agent scans and remediation taking hours after the migration?

  5. Why are Agent scans stuck on "importing scan"?

  • Articles

    Upgrade procedure Migration to a new server Update/Migration considerations

Popular in GFI LanGuard - Upgrade and Migration

  1. Troubleshooting GFI LanGuard Dashboard Loading Issue After Upgrading to Version 12.11

  2. Synchronization with a Single Label Domain (SLD) doesn't work

  3. Computer tab is blank after LanGuard is updated

  4. Why are attributes or database missing after the migration of configuration and scanning profile to new server?

  5. Can I Upgrade LanGuard Installation Using License Key Without Synchronization with GFI Account?

  • Articles

    Installation troubleshooting Deployment Scenarios Secure environment installation Uninstallation or Manual removal

Popular in GFI LanGuard - Installation

  1. Troubleshooting GFI LanGuard Update Error: 'Update File Not Found on Server. Aborted'.

  2. Reinstalling GFI LanGuard

  3. LanGuard installer is a numbered file

  4. Outdated link to SQL in LanGuard installer

  5. Can't deploy or install GFI LanGuard Agent after failed installation

  • Articles

    Console Reporting module Using CMS Reports Reports scheduling Available reports Reports customization

Popular in GFI LanGuard - Reports

  1. Why wont languard use more than ten scans worth of data in my reports?

  2. How to generate a report with the Agent Build Number for all machines that have the Agent installed?

  3. Scheduling Reports

  4. Most Vulnerable Computers information missing from the Network Security Overview report

  5. Why does LanGuard report erroneously list services as removed and applications as uninstalled?

  • Articles

    Requirements to Scan and Patch Linux Mac/Linux Scanning problems Mac/Linux Remediation issues

Popular in GFI LanGuard - Mac and Linux Operations

  1. How to delete the .\gfi_temp hidden folder

  2. Scan produces credential errors, but the credentials used are correct

  3. 'Missing patches scan; Yum package manager failed' Error When Scanning For Missing Patches

  4. Resolving Detection Issues when Scanning MacBook

  5. Resolving "Missing one of the required utilities: Expect or GDB or diff" Errors while Scanning Linux computer

  • Articles

    Dashboard usage questions Working with Computer Tree Syncing with Directory Services issues Attributes questions

Popular in GFI LanGuard - Dashboard and Computer Tree

  1. Why does LanGuard continue to show that a system has a reboot pending even though it was rebooted and scanned?

  2. Adding computers to the Computer Tree

  3. Why does the second domain not appear correctly?

  4. Why are VPN computers taking two licenses?

  5. Why does LanGuard console crashes when trying to synchronize with Active Directory?

  • Articles

    Scan scope changing Scan vulnerability checks customizing/disabling Network/Software Audit options Security scanning opt

Popular in GFI LanGuard - Scanning Profile Editor

  1. Configuring Applications Scanning Options with Scanning Profile Editor

  2. Configuring System Information Options with Scanning Profile Editor

  3. Configuring Device Scanning Options with Scanning Profile Editor

  4. Configuring Patches Scanning Options with Scanning Profile Editor

  5. What Scanning Profiles are Available in LanGuard?

  • Articles

    Configuring Relay Agent Relay Agent Issues

Popular in GFI LanGuard - Agent Relay

  1. Relay Agent Overview

  2. Why are Machines Not Getting Their Updates and Having Deployment Failures through the Agent Relay?

  3. Moving the Repository Folder (Cache Directory) for the Relay Agent Servers

  4. Reducing high bandwidth utilization when using Agent Relay

  5. Finding out Which Server the Relay/Client Machine Is Pointing To

  • Articles

    Troubleshooting mobile device scanning

Popular in GFI LanGuard - Mobile Device Scanning

  1. What Microsoft Exchange versions are supported for mobile device vulnerability assessment?

  2. Configuring Mobile Devices with Microsoft Exchange Server in GFI LanGuard

  3. Configuring Mobile Devices with Microsoft Office 365 in GFI LanGuard

  4. Configuring Mobile Devices with Google Apps for Business in GFI LanGuard

  5. Configuring Mobile Devices with Apple Profile Manager in GFI LanGuard