Articles

Remediation job failures Configuring Software Categories Automatic/Manual Remediation Custom Software Deployment Third-Party Software Updates Uninstalling Software Updates

• Configuring Auto-Remediation Options

  Overview This article describes the available options for Automatic Remediation and the instructions to follow in order to configure these auto-remediation options. Solution Automatic Remediation allo...

• Attempting to Remediate Scanned Computers Requiring the kb4078130 Update Install Error: 'The environment is incorrect (10)'

  Overview This article provides the solution for when attempting to remediate scanned computers requiring the KB4078130 update, the following error is appears: KB4078130 Install Error: The environment ...

• Reporting of the Old Software Version after 3rd Party Software Remediation

  Objective   This article clarifies the reasons why an application receiving updates may report an older version during a scan and provides the process to resolve this issue.     Information   Occasion...

• Resolving Missing Patches, Scanning and Remediation Failures for Microsoft Windows Server 2008, 2008 R2, and Windows 7 Without ESU Support

  Overview You encounter issues with the missing patches scanning, remediation, or custom software deployment to target computers running legacy Microsoft products, Windows 7 and Windows Server 2008/R2....

• Manually Disabling Windows Update Automatic Downloads on Windows 10 Machines

  Overview This article provides information on how to disable Windows Update Automatic Downloads on Windows 10 machines.   Solution The Windows Update service has to be enabled for the GFI LanGuard to ...

• Error 1219: 'Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed...' While Connecting to a Server

  Overview The debug logs indicate that a server is unable to open a connection to the server with the following Windows networking error: Multiple connections to a server or shared resource by the same...

• KB890830 Repeatedly Detected as a Needed Remediation

  Overview After scanning the system, KB890830 repeatedly detects that it requires remediation, even though it has been previously installed. This KB (Knowledge Base) is related to the Windows Malicious...

• Installing Windows Service Packs / Feature Updates via Remediation

  Overview By default, LanGuard does not have significant versions enabled for scanning or remediation. This article describes how you can manage this.   Environment Any Windows version.   Requirements ...

• GFI LanGuard Remediation Error: 'None of the needed patches could be downloaded'

  Overview The remediation in GFI LanGuard fails and displays the following error under the Remediation window: None of the needed patches could be downloaded. This article analyzes why this error occur...

• Explaining LanGuard Patch Deployment Process

  Overview This article provides detailed information related to the process of patch deployment in GFI LanGuard, the role of the deploy_patches.bat / agent_execute.bat files involved, and describes the...