Articles

License general questions and troubleshooting

• Licensing Overview

  Overview This article provides information regarding GFI LanGuard licensing.   Information GFI LanGuard is subscription-based. It does not require client device licensing such as CALs (Client Access L...

• Upgrading License Keys for GFI Products

  Overview This article provides information on upgrading your GFI license key to the current version.    Diagnosis Upgrading to a major release of any GFI product (for example, from version 10 to 11) u...

• Error: 'License limit exceeded' Incorrectly Appears in the Console Overview Tab

  Overview GFI LanGuard reports that the license limit exceeds the number of nodes, even though this is not correct. An error 'License limit exceeded. Click here to view license details' can be seen in ...

• Exploring GFI LanGuard through a live demo

  Overview This article provides information on registering for a free GFI LanGuard demo for a new customer.   Solution For new or potential customers, GFI LanGuard offers a free live demo with the full...

• GFI LanGuard Trial/Evaluation License Limitation

  Overview This article provides information about the GFI LanGuard trial license limitation on the number of computers and mobile devices to scan and the restriction on the option to remove/delete serv...

• Error: An unknown error occurred. Could not load file or assembly unicorn.accountapi.client version=1.0.0.0 When Updating the License Key

  Overview When updating the license key, the GFI LanGuard server is reporting the error An unknown error occurred. Could not load file or assembly unicorn.accountapi.client version=1.0.0.0.  This artic...

• Why is New License Key Not Being Accepted and Reverts to Old one with an Error 'Invalid license key'?

  Overview When editing the license key for GFI LanGuard, it does not accept the new one and reverts back to the old one with an error 'Invalid license key!'.   Solution Verify that the entered license ...

• GFI LanGuard Licensing Details

  Overview This article provides information on the GFI LanGuard licensing details, how the licensing process works, where to direct buying, updating, renewing, merging or splitting requests, and tells ...

• GFI LanGuard Configuration Error: Invalid License Key! Network Vulnerability Auditing and Remediation Features Are Disabled

  Overview When the GFI LanGuard configuration starts, the following error message is displayed at the bottom of the GFI LanGuard configuration: Invalid license key! Network vulnerability auditing and r...

• GFI LanGuard Licenses Buying, Renewing or Handling Issues

  Overview This article provides information on how to buy, update, or renew the GFI LanGuard Licenses. It also provides correct team contacts to handle issues associated with licenses. Diagnosis GFI So...