Articles

Agents System Requirements; Automated Agents Deployment; Manual Agents Deployment; Agent updates failing; Uninstalling Agent

• Resolving 'Agent failed to communicate with the GFI LanGuard server on Port 1072' Error from the Agent Diagnostics Tool

  Overview You are having trouble with scans, remediation and deploying patches to clients, and the GFI LanGuard Agent Diagnostics tool (Troubleshooter) finds out the communication problems: '- agent ge...

• Deploying GFI LanGuard Agents

  Overview This article guides you on the main LanGuard Agent deployment scenarios, the steps to deploy GFI LanGuard Agent on remote computers, and how to connect/register the deployed Agent with the La...

• What changes are required on a Windows Vista or later machine to allow GFI LanGuard to scan and deploy updates to it?

  Answer By default the  built-in firewall of Microsoft Windows Vista/Server 2008 and newer disables various ports and services. The following settings must be made on a Windows Vista or later machine t...

• Why are the LanGuard Agent Upgrades Failing Following Server Version Upgrade?

  Overview After performing an upgrade of the LanGuard server from an earlier version to the latest release, you may on rare occasions find that the LanGuard Agent is not updating to the latest version ...

• Toggling GFI Languard Agent Discovery and Deployment Settings

  Overview This article guides you on how to toggle GFI LanGuard Agent Discovery and Deployment Settings. Process Automatic Agent Deployment relates to the Automatic Detection and Deployment of GFI LanG...

• Uninstalling GFI LanGuard Agents

  Overview This article guides you on how to uninstall the GFI LanGuard Agent, or multiple Agents, via the LanGuard server console or manually using a script when the situation calls for it.   Solution ...

• Installing GFI LanGuard Agent Manually via Command Prompt

  Overview You would like to use your existing automation processes to install the LanGuard agent to the client machines or are troubleshooting the agent failing deployment, or have another special case...

• Resolving the Error connecting to WMI server: 'The RPC server is unavailable'

  Overview When the LanGuard server is scanning the target Windows machine or tries to deploy an agent or patch remotely, there are issues with connectivity to hosts on the network, and the following er...

• Resolving the LanGuard Agent Installation Failing with an Error 1130

  Overview GFI LanGuard agent deployment fails and the LanGuard console Agent management window shows the error 'The agent failed to install.'. The deployment log lanss_vXXX_patchdeployment.csv for the ...

• Running LanGuard Agent Updates Only at Specific Time Range to Reduce Bandwidth

  Overview GFI LanGuard enables agents to be configured to download program updates only at a specific timeframe.  Diagnosis When the agent is installed, it will retrieve the patch definition files and ...