Articles

Agents System Requirements; Automated Agents Deployment; Manual Agents Deployment; Agent updates failing; Uninstalling Agent

• Resolving 'Access Denied' Error for LanGuard Scanning, Remediation, and Agent Installation

  Overview The agent installation from the LanGuard console fails; each scanning or remediation operation on target Windows machine is showing an 'Access denied' error. The administrative share or remot...

• Agent Diagnostics failing with error ping check failed (error code: 11001 - no such host is known) or destination host is unreachable

  SummaryAgent Diagnostics is failing with error ping check failed (error code: 11001 - no such host is known) or destination host is unreachable Overview ENVIRONMENT LanGuard 12.4 build 20180706 PROBLE...

• What are the GFI LanGuard Agent and Relay Agent System Requirements?

  Overview This article provides information on the system and environmental requirements for the GFI LanGuard Agents and Relay Agents deployment and successful operations.   Information It is recommend...

• Configuring Agent Properties

  Overview GFI LanGuard enables users to configure various properties per agent, including authentication method, credentials, attributes, etc. This article explains the available agent properties and h...

• Configuring Agent Settings

  Overview GFI LanGuard enables users to configure various additional agent settings, including general operation options, data transfer, and update timeframe. This article explains the available additi...

• LanGuard Agent Communications Workflow and Diagnostic

  Overview This article provides information on the LanGuard Agent communications with the LanGuard server and diagnostic guidelines.  Introduction The following flowchart illustrates the entire communi...

• Fixing GFI LanGuard Agent Failed Updates

  Overview Installed on Windows servers and clients LanGuard Agents keep failing to download program updates, new missing patches and vulnerabilities definitions files. The Activity Monitor and Agent ma...

• How do I Scan / Install LanGuard Agent on Non-Domain Joined Server/Workgroup Computer?

  Overview This article describes the requirements necessary to deploy LanGuard Agent and scan the Workgroup computers, non-domain joined servers and workstations, and how to resolve Agent installation ...

• Why is Auto-Remediation Failing after Target Machine OS Upgrade?

  Overview Since OS was upgraded on the endpoint machine auto-remediation is failing. You tried to uninstall and reinstall the agent on a client machine and that didn't help.   Solution The most likely ...

• Why are LanGuard Agent Updates on client computers being Postponed?

  Overview In the Activity Monitor under the GFI LanGuard Agent Updates tab, some clients are constantly showing a status of Postponed.   Solution The issue of the LanGuard Agent postponed status repeat...