Articles

CMS installation issues CMS configuration questions CMS dashboard questions CMS synchronization issues

• Why am I unable to access Central Management Server with the 'Cannot connect to Microsoft SQL Server database' Error?

  Overview You are unable to access or update the Central Management Server. When trying to enter the GFI LanGuard Central Management Server console, the following error appears: 'Cannot connect to Micr...

• Can I install just the CMS on a server with LanGuard already installed?

  Overview You already have GFI LanGuard installation without the Central Management Server  (CMS) and want to know if it is possible to install CMS on the same server. Solution Central Management Serve...

• Does Central Management Server need a separate database or can it use the LanGuard database?

  Overview You want to know whether CMS needs a separate database or if it can use the LanGuard database.   Solution Installing the Central Management Server (CMS) will create a separate database called...

• Resolving "Invalid certificate" CA Error for Connection between LanGuard and Central Management Server

  Overview When you try to connect to the Central Management Server, the Invalid Certificate error occurs.   Solution An Invalid Certificate error when trying to connect the Central Management Server us...

• Why do I get vague error code 1603 when installing Central Management Server?

  Overview When you try to install the Central Management Server, the installation fails or starts the roll back process with a vague error code 1603 stating that the installation ended prematurely.   S...

• Why do CMS Reports not reflect scan results?

  Overview Central Management Server (CMS) reports do not match scan results or LanGuard console reports; CMS reporting does not show the correct vulnerability summary for nodes.   Solution Such discrep...

• Why is the Central Management Server Application pool not running?

  Overview You have installed the Central Management Server, and there is an issue with the LanGuard CMS Application pool - it is not running and turns off as soon as you try to run it.   Solution CMS r...

• Troubleshooting article: Machines displayed in LanGuard Console are not visible in CMS

  Overview You may notice that CMS is displaying results that differ from the ones in the LanGuard console, i.e. there are machines in the console that are not visible in CMS. In the LanGuard Console, h...

• Error: 'You are unauthorized to access this area of GFI LanGuard Central Management Server.' While Accessing the Central Management Server Console

  Overview At times, the Central Management Server console does not open and synchronize - partially due to Access Denied errors. While launching the GFI LanGuard Central Management Server console, the ...