Articles

Installation troubleshooting Deployment Scenarios Secure environment installation Uninstallation or Manual removal

• Resolving LanGuard runtime error 203

  Overview You are getting LanGuard runtime error 203 after the recent installation or upgrade of the LanGuard server.   Solution This error is returned by the operating system and could indicate confli...

• LanGuard is unable to launch after I manually uninstalled agent

  Overview Agent scan on the LanGuard server itself stopped working properly, and you tried to reinstall it. After you uninstalled the agent from a command prompt, the LanGuard application is unable to ...

• Can't deploy or install GFI LanGuard Agent after failed installation

  Overview You may be unable to deploy LanGuard Agent on certain machines, after an initial attempt to install failed. Manually installing the Agent by following How to manually install the GFI LanGuard...

• Outdated link to SQL in LanGuard installer

  Overview While installing GFI LanGuard, you may notice that the download link for Microsoft SQL fails. The link in the installer may be outdated. Solution Our Development Team is aware of this and is ...

• LanGuard installer is a numbered file

  Overview You may be trying to install GFI LanGuard, but the installer is a numbered file (e.g. the file extension is .1638831582). Solution Please follow the steps below to resolve this: Delete the nu...

• Reinstalling GFI LanGuard

    I strongly recommend creating a full system snapshot/virtual machine checkpoint before proceeding. Ensure you have access to the service account credentials, the license key, and the SQL backend log...

• Troubleshooting GFI LanGuard Update Error: 'Update File Not Found on Server. Aborted'.

  Overview If you are trying to update GFI LanGuard and encounter the error message 'update file not found on server. Aborted', despite having access to the update file and no evident proxy or firewall ...