Articles

Requirements to Scan and Patch Linux Mac/Linux Scanning problems Mac/Linux Remediation issues

• Mac Scanning Error: 'Mac OS X Tool 'Softwareupdate' Failed and Returned 'Softwareupdate: Must Be Run as Root (102)'

  Overview When trying to scan a Mac OS based machine for missing patches, the following error message is displayed: Mac OS X tool 'softwareupdate' failed and returned 'softwareupdate: Must be run as ro...

• Remediation Jobs Error: Installer: Must Be Run as Root to Install This Package

  Overview The GFI LanGuard displays the below error message in the Remediation Jobs tab when patching a Mac computer: installer: Must be run as root to install this package. ENVIRONMENT GFI LanGuard 20...

• Error: ‘Access Is Denied. Check This for More Details’ When Scanning a Linux Computer

  Overview The scan result displays the following error message after trying to authenticate against the SMB service when scanning a Linux computer: Access is denied. Check this for more details: http:/...

• Basic Linux Troubleshooting Commands

  Overview This article provides information on basic troubleshooting commands for Linux. These commands are based on Ubuntu as it is one of the most common distributions.   Testing Firewall Method 1: I...

• A full UDP scan to a Linux machine does not complete, or is done very slowly

  Answer PROBLEM A full UDP scan to a Linux machine using GFI LANguard does not complete, or takes a very long time to complete. The same scan to a Microsoft Windows machine completes successfully.  ENV...

• Troubleshooting Linux Scanning and Patch Deployment

  Overview Linux scanning and patching by LanGuard are implemented with the help of SSH scripting. This article describes the processes involved and troubleshooting guidelines. Introduction GFI LanGuard...

• Creating a New Scanning Profile for Linux Machines To Avoid Being Stuck and Getting Timeouts / Irrelevant Errors During a Scan

  Overview You are getting Windows-related errors and experience various timeout issues while scanning Linux target computers.  This article guides you on creating a new Scanning Profile to use for the ...

• Resolving the error "Could no connect to SSH" with failing Linux scanning and patch remediation

  Overview You are using LanGuard to scan and patch Linux computers, and scanning and remediation jobs are failing with error Error connecting to SSH: 0(The operation completed successfully). All requir...

• Resolving the Linux Systems Scanning 'Apt Package Manager Failed' Error

  Overview You encounter 'Apt Package Manager Failed' issues during scanning of Linux systems.   Solution The issues occur when scanning Linux distributions using the apt package manager and indicate th...

• Guiding on Using LanGuard for Linux Servers Updates

  Overview You are looking for a guide on how to use LanGuard to deploy updates to your Linux machines.   Solution You can run interactive scans or schedule them, and patch Linux machines/servers direct...