Articles

Credentials settings and issues Application Inventory and Auto-Uninstall Validation Notifications/alerting settings System Requirements questions, etc DB configuration DB connectivity questions DB migration

• What Ports and Protocols are Used by GFI LanGuard?

  Overview You want to know what ports and protocols are used for interactions and communications between GFI LanGuard and target computers (Agents and Agent-less), to connect and access specific servic...

• Handling 'The patch management database is unavailable' Error

  Overview Agents are having issues getting definition updates, and you receive The patch management database is unavailable. error in the client devices scan results from the missing patches Agent Scan...

• Configuring Database Retention Policies to Avoid Scanning Results Not Updating due to Full Database.

  Overview When scans come back with the same vulnerabilities even after the remediation was performed, this can happen when the database is full and does not update with new information and scan result...

• Configuring Alerting Options in GFI LanGuard

  Overview This article guides you on how to set up the SMTP server and email notification details for scheduled scans in the Alerting Options.    Process Access GFI LanGuard. Go to Configuration > Aler...

• GFI LanGuard System Requirements

  Overview Computers running GFI LanGuard must meet the system requirements described in this article in order to operate correctly and for performance reasons. Ignoring hardware requirements may lead t...

• Disabling User Account Control (UAC) for Alternative Credentials

  Overview The Microsoft Windows feature User Account Control (UAC) can interfere when users use alternative credentials in GFI LanGuard. This article shares the process to prevent this interference by ...

• Recommended Settings for Best Performance in GFI LanGuard

  Overview Low performance does not appear out of thin air, usually, it is the result of wrong environment settings, unannounced changes, non-optimal configuration, or ignored requirements. This article...

• Maintaining and improving the performance of the SQL Database Used by LanGuard

  Overview Users can maintain the Scan Results Database backend (the SQL Database used by LanGuard) in good shape to avoid database size issues or corruption, or slow status reporting from the scanned s...

• Configuring an Agent to Return a Specific IP Address to GFI LanGuard

  Overview When a computer has multiple IP addresses assigned, an Agent scan can return a non-desired IP address to GFI LanGuard. This article provides information on how to configure an Agent to return...

• Cleaning Up and Adjusting Configuration for Patch Repository Folder Filling up the Hard Drive

  Overview You have noticed that the GFI LanGuard Repository folder is taking up a lot of space on the hard drive and are looking for a way to clean it up to reduce the space occupied. This article desc...