Articles

Manual/Interactive scanning Scan results questions Scheduled network audit scans Scheduled scan settings Console scanning failures and detection issues

• Why does LanGuard Scanning Cause Account Lockouts?

  Overview This article provides information as to why user accounts can lock out when performing scans in GFI LanGuard and provides a solution steps to resolve the issue. Diagnosis Depending on the con...

• Unable to Scan Devices Behind NAT Router in GFI LanGuard

  Overview GFI LanGuard is unable to scan devices behind the NAT (Network Address Translation) router. Root Cause GFI LanGuard is unable to resolve the public IP address to the private IP address of the...

• Why LanGuard Is Not Detecting All Missing Patches?

  Overview GFI LanGuard console or Agent scans do not detect some available Windows updates or fetch all the missing patches for the scanned servers and client machines. These updates and missing patche...

• 'Not enough storage is available to complete this operation' Error During Vulnerability Scans

  Overview When running the GFI LanGuard Vulnerability Scan, you might encounter the following error: 'Not enough storage is available to complete this operation', with the corresponding lines present i...

• GFI LanGuard Not Scanning All Target Machines in the Network Range

  Overview When scanning a range of computers on the network, GFI LanGuard does not perform a scan on all the machines specified in the network range. Some computers are missing from the Scan Results. T...

• GFI LanGuard Is Unable to Scan Remote Machines - Access is denied.

  Overview GFI LanGuard is not able to scan remote machines thoroughly. In such cases, GFI LanGuard has partial access to remote registry or SMB (Server Message Block). Errors similar to the following m...

• Unable to Delete Scan Results from GFI LanGuard: Some Scans were not deleted due to database integrity restrictions!

  Overview When deleting Scan Results from GFI LanGuard, the following error is displayed: Some Scans were not deleted due to database integrity restrictions! Possible solution: Delete the computer inst...

• Unable to Launch a Manual Scan from GFI LanGuard: "Scan was stopped by the user!"

  Overview When launching any type of scan from the GFI LanGuard console, this fails after a couple of seconds. When the scan is launched from the Scan tab, the scan starts, but after a few seconds, the...

• Unable to Run Vulnerability Check: OLE-error-C8000247

  Overview Vulnerability scan fails with the following error: OLE-error-C8000247 Environment GFI LanGuard Root Cause This is normally caused when the Windows Update service is not started and/or is not ...

• Vulnerability Scan Fails - OLE error C8000402

  Overview The following error occurred when running a vulnerability check: OLE error C8000402   Environment GFI LanGuard Root Cause This error indicates a problem with the Software Distribution folder ...