Articles

Manual/Interactive scanning Scan results questions Scheduled network audit scans Scheduled scan settings Console scanning failures and detection issues

• Why am I Not Notified by LanGuard of the Latest Microsoft Exchange Build?

  Overview LanGuard does not detect the latest cumulative updates for the Microsoft Exchange even after scanning using the Full Scan scanning profile. This article explains the root cause and offers a s...

• Why are the Scans Failing With 'Out of memory' Error?

  Overview While scanning for missing security patches or running another GFI LanGuard vulnerability scan, for some of the target computers the scans are failing with 'Out of memory' errors in the conso...

• Resolving the 'Full security applications audit failed' and 'Patch definitions are outdated' Scanning Errors

  Overview Scanning operations fail with the 'Full security applications audit failed' or give 'The patch definitions are outdated' scan errors.   Solution The most common root cause for the scan error ...

• Does GFI LanGuard Support the Updates and Patching for Office 365 and Office 2019?

  Overview You would like to update Office 365 or Office 2019, yet the scanning results do not show any missing patches or updates for it.   Solution On 21 April 2020, Microsoft renamed Office 365 to Mi...

• Resolving Errors Leading to GFI LanGuard Scans Failing or Not Completing all the Operations

  Overview While scanning using Full Scan profile or running another GFI LanGuard vulnerability scan, for some of the target computers the scans are failing with errors. This article provides informatio...

• Resolving the Error '(1,5) Access Denied' when Scanning Computers Manually

  Overview Manual Scan of the target computer from the LanGuard console displays  'Error (1,5) Access is denied' and 'NULL session refused' during the SMB probing step.   Solution During the SMB probing...

• Why am I getting 'A certificate chain processed' error when scanning?

  Overview When you scan computers running legacy Microsoft products, Windows 7 and Windows Server 2008/R2, you are getting an error message A certificate chain processed, but terminated in a root certi...

• Can I create a scan schedule that will skip Patch Tuesday week?

  Overview You want to create a scan schedule that will skip the week of Patch Tuesday from Microsoft without creating multiple schedules of the same scan job. Solution This feature is not available in ...

• Does a scheduled scan override any scan that has been enabled on the agents installed on the computers?

  Overview You want to know whether a new scheduled scan will override any scan that has been enabled on the agents installed on the computers.   Solution When you enable a new scheduled scan, it does n...

• Is it possible to add comments inside Scheduled Scan File with computer names?

  Overview You want to add comments or remarks inside the scheduled scan file with a list of computers that will be scanned.   Solution When a scheduled scan is created, it writes the parameters into th...