Articles

Manual/Interactive scanning Scan results questions Scheduled network audit scans Scheduled scan settings Console scanning failures and detection issues

• Resolving "Access is denied" Error when Scanning with Domain Admin Credentials

  Overview You are having issues scanning devices with the domain admin account. The same credentials are used for running the services.   Solution The Access is denied error when scanning using the dom...

• Why is the Vulnerability Report Not Generating after Vulnerability Scan?

  Overview The completed scans disappear after the result is shown in the console, and the vulnerability report is not generating properly.   Solution The most common root cause for this is that the sca...

• Resolving "Failed to install patch scan pre-requisite" scanning issue

  Overview You are getting Failed to install patch scan pre-requisite error during missing patches scan.    Solution The error can be caused by the Program Update issues or missing requirements for scan...

• Why does the target machine show up in LanGuard with the exclamation mark after the remediation?

  Overview You've noticed that a machine is flagged in LanGuard with an exclamation mark as needing a restart to complete updates. You restarted the computer already and rescanned it, but the exclamatio...

• Can GFI LanGuard detect the log4j vulnerability (CVE-2021-44228)?

  Overview You may need to know if GFI LanGuard can detect whether the log4j vulnerability affects third-party software or not. Information LanGuard cannot determine if a vulnerability affects a single ...

• Can LanGuard allow a patch window before displaying vulnerabilities as high importance?

  Overview You may wish to implement a patch window in GFI LanGuard. For example, if vulnerabilities of a certain severity (e.g. High) are detected, you may wish for this severity to be displayed as low...

• LanGuard does not detect individual Microsoft Office components

  Overview You may be wondering why LanGuard does not detect individual Microsoft Office components (i.e. Outlook) Instead, LanGuard is detecting the whole of Microsoft Office as one entity. Solution Th...

• Error: "The Microsoft Jet database engine cannot find the input table or query 'Updates'.

  Overview You may be getting the error: The Microsoft Jet database engine cannot find the input table or query 'Updates'. Make sure it exists and that its name is spelled correctly when running a Missi...

• Does GFI LanGuard flag EOL vulnerabilities?

  Overview You are facing an issue where LanGuard is unable to detect vulnerability regarding EOL software and you would like to know if LanGuard flags EOL vulnerabilities or not.   Information LanGuard...

• WMI Server: Access is Denied - DCOM hardening

  Overview When scanning a target machine using manual scans, the scan result displays the following error in the console: The lanss_v12x_securityscanner.csv log file displays the following warnings: Tr...