Articles

Remediation job failures Configuring Software Categories Automatic/Manual Remediation Custom Software Deployment Third-Party Software Updates Uninstalling Software Updates

• Why are there issues with auto-download of patches larger than 2GB?

  Overview You experience issues when LanGuard tries to auto-download a patch whose size is more than 2GB. In the download list, the size of these patches is 2GB, even if the actual file is larger.    S...

• Why can't LanGuard download patches anymore, and download history is empty?

  Overview You've noticed that LanGuard stopped downloading patches automatically, and the download updates history is empty. This happened after the partition got filled, and you had to clean it and ad...

• Why does LanGuard Show that Computer Requires Reboot after it Already Rebooted?

  Overview LanGuard has patched a server, and it already rebooted several, but the LanGuard console still reports that the server needs to be rebooted.   Solution The status of a computer would normally...

• Why does the information on a scan seem to be static and vulnerability status is not changing?

  Overview The information from scans in the console seems to be static. Nothing ever gets patched, PCs listed show the same missing updates, and the vulnerabilities list never changes.   Solution Scans...

• Resolving 'Incorrect function' error Deploying custom software like Office and Adobe

  Overview You are deploying custom software using a batch file and are getting Incorrect Function errors.   Solution The Incorrect Function error when deploying custom software like Adobe or Microsoft ...

• Why is the Auto Download of Software Updates Not Working?

  Overview You have configured and enabled patch auto-download; however, the patches are not downloading into the patch repository, and LanGuard console Activity Monitor shows nothing in the Software Up...

• Defect: Patching fails with error 'The network path was not found' on server with FQDN

  Overview User experiences remediation issues when patching servers/desktops/laptops with Languard.  Gets a fail message saying 'The network path was not found' or 'The network name was not found': Ser...

• Preventing the Windows 11 upgrade by LanGuard

  Overview You can't see the Windows 11 upgrade in the Remediation center, but LanGuard is still attempting to install Windows 11. You want to ensure that LanGuard does not install Windows 11 on any wor...

• .NET patches failing to install

  Overview You may notice that certain .NET Core patches are failing to install. Solution It is possible that a later .NET Core patch is already installed, and this is causing the installation of previo...

• Resolving Error 13: The Data is Invalid in GFI LanGuard During Microsoft Update Deployment

  Overview This article addresses a specific issue encountered when deploying Microsoft updates through GFI LanGuard, where the process fails with Error 13: The Data is Invalid. This error may also appe...